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You can cancel an order while it is in pending status, meaning it has not yet been dispatched. 

If you have received your order and either you encounter a problem or you are not satisfied for any reason, you can request the return or exchange of the goods within 30 days of receipt. 

To return/exchange an item, please send an email to so we can follow up your request. 

If you have any questions, do not hesitate to contact us by email