The Wedoble brand and website are the property of A. Ferreira & Filhos, S.A., identified with the VAT number 501092579, with headquarters on Rua Amaro de Sousa, 408, 4816-901 Caldas de Vizela, Portugal.
At Wedoble Store, you have the following payment options:
- Credit Card
Our system accepts the main credit cards: Visa, Maestro and Mastercard. When you select this option, you are directed to a secure page, where you’ll be asked to introduce your credit card details.
- Bank Transfer
If you select this option, you’ll get our bank details, as follows:
Account owner – A FERREIRA & FILHOS, SA
IBAN – PT50 0010 0000 1526 5250 0010 4
Bank – BPI
Payment must be settle in one week. After this, the order will be automatically cancelled. In order to make the confirmation faster, please send the proof of transfer by email, to email@example.com .
When you select this option, you are directed to a page, where you’ll be asked to introduce your credit card details.
- e-Gift Card
The eGift Card is a card used only for online purchases. It is sent by email to the recipient and valid for 6 months on any order on Wedoble online store.
If you choose eGift Card or Voucher as payment method, please type your eGift Card/ Voucher code in the end of the order ("Checkout" page) and click the arrow to validate. If the purchase exceeds the value of the eGift Card/ Voucher, you can pay the rest of the purchase by another payment method.
Shipping costs from Wedoble online store are free for purchases of 50 € or more with delivery in mainland Portugal, and include delivery between 1 to 3 working days depending on the delivery address. If you make purchases below 50 €, postage costs start at 4 € (inc. VAT).
Wedoble online store’s delivery fees are variable, depending on the destination. Please refer to the information below for the conditions applying to your case.
Portugal (Mainland) - 4€ (Free for orders over 50€)
Portugal (Isles) - 10€ (Free for orders over 50€)
Spain - 10€ (Free for orders over 100€)
Other EU countries - 20€ (Free for orders over 150€)
Other outside EU countries - 25€ (Free for orders overs 200€)
Wedoble can ship orders only after confirmation of receipt of payment. We ship orders to an address of your choice. Upon checkout, you can choose a shipping address, which may or may not be the same as your billing address.
4. Returns/ Exchange
You can cancel an order while it is in pending status, meaning it has not yet been dispatched.
If you have received your order and either you encounter a problem or you are not satisfied for any reason, you can request the return or exchange of the goods within 30 days of receipt.
To return/exchange an item, please send an email to firstname.lastname@example.org so we can follow up your request.
If you have any questions, do not hesitate to contact us by phone (+351 253 480 200), by email (email@example.com) or through our contact form.
5. Campaigns Conditions
In the "Promotions/Campaigns" section we offer Spring/Summer 2020 items, with a reduction of 30% compared to the original sales price. This promotion will be available until February 2021, limited to the existing stock.
The prices of the products displayed on the online store contain / carry VAT. Shipping rates are applied by order.
The exact price of the shipping charge will depend on the country where your order will be delivered.
The prices are all quoted in euros. Please note that the change of country of delivery may have an influence on prices.
Please only pay the exact amount specified in the order confirmation and make individual payments by order.
The prices of the products presented in the site are subject to change.
Wedoble reserves the right to change prices without prior notice.
The prices displayed at the time of purchase are the prices applied to that purchase.
Please note that even though the site is updated with extreme care, it is possible that the price information on the site contains errors.
Wedoble does not commit to the offer and reserves the right to cancel your order in the event of such an error occurring.
7. Consumer litigation resolution
Information in regard to alternative resolution of consumer litigation.
In the case of litigation, the consumer may seek out an entity of alternative resolution of consumer litigation.
Consult here the list of available arbitrage centres of consumer conflicts, any of which you can consult to resolve any issue where you made your purchase.More information is available at the consumer portal www.consumidor.pt
* This information does not signify that A. Ferreira & Filhos, S.A. adheres or accepts the arbitrage on behalf of the centres that are found on the services list.